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The Value-Seeking Fashion Client

Pricing, promotion and assortment implications of a more comparative consumer.

Fashion AI™ Research

The Value-Seeking Fashion Client

Price sensitivity and comparison behaviour are visible across income groups. Assortment, promotion and storytelling should therefore be read together rather than as separate commercial systems.

Reported

50%

Luxury shoppers consulting secondhand before buying new

Resale is now part of discovery and value validation, not only a post-purchase channel.

Bain & Company / Altagamma, 2026

Reported

50%

Luxury shoppers using AI in the purchase journey

Product data, comparison content and brand narratives increasingly need to be machine-readable.

Bain & Company / Altagamma, 2026

Reported

19%

US consumers using AI to discover or decide purchases

Among US consumers who reported using AI tools.

McKinsey & Company, 2026

Reported

74%

EU-5 recent AI use — Italy

Share reporting AI use in the prior three months; UK 67%, Germany 66%, France 63%, Spain 59%.

McKinsey & Company, 2026

Reported

70%+

Gen Z + Millennials share of resale growth through 2030

A strong cohort signal for circular fashion, acquisition and lifecycle strategies.

ThredUp / GlobalData, 2026

Reported

~25%

Consumers using generative AI for shopping

Across McKinsey’s 2026 five-country consumer sample, about one quarter reported using generative AI for shopping.

McKinsey & Company, 2026

Reported

28%

Gen Z using generative AI for shopping

Versus 16% among boomers in the same study—an important discovery-channel difference by cohort.

McKinsey & Company, 2026

Reported

34%

Gen Z citing social media in purchase decisions

Social remains a material conversion influence, not only a top-of-funnel awareness channel.

McKinsey & Company, 2026

Reported

−8%

Open-web traffic since 2023

Discovery is fragmenting across AI, social, marketplaces and owned channels, increasing the value of structured product and brand data.

McKinsey & Company, 2026

Reported

64%

Luxury buyers using AI — China

Share who used AI during their most recent luxury purchase in Bain’s April 2026 consumer research; US was 54% and France 27%.

Bain & Company / Comité Colbert, 2026

Reported

82%

Top-tier luxury clients using AI

AI use rises sharply with spending level: 82% among top-tier clients versus 28% among the lowest-spending segment.

Bain & Company / Comité Colbert, 2026

Reported

47%

In-store luxury buyers using AI before the boutique

Physical retail increasingly inherits a digital research journey; store teams, product information and inventory visibility should assume pre-visit AI discovery.

Bain & Company / Comité Colbert, 2026