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Path to purchase

Buying Behaviour

How value pressure, AI discovery, resale, channel migration and generational change are reshaping the fashion purchase journey.

Premium fashion retail environment designed around commercial merchandising.

Signals changing the purchase journey

Observed and reported consumer evidence currently strong enough to use.

Reported

50%

Luxury shoppers consulting secondhand before buying new

Resale is now part of discovery and value validation, not only a post-purchase channel.

Bain & Company / Altagamma, 2026

Reported

50%

Luxury shoppers using AI in the purchase journey

Product data, comparison content and brand narratives increasingly need to be machine-readable.

Bain & Company / Altagamma, 2026

Reported

19%

US consumers using AI to discover or decide purchases

Among US consumers who reported using AI tools.

McKinsey & Company, 2026

Reported

74%

EU-5 recent AI use — Italy

Share reporting AI use in the prior three months; UK 67%, Germany 66%, France 63%, Spain 59%.

McKinsey & Company, 2026

Reported

70%+

Gen Z + Millennials share of resale growth through 2030

A strong cohort signal for circular fashion, acquisition and lifecycle strategies.

ThredUp / GlobalData, 2026

Reported

~25%

Consumers using generative AI for shopping

Across McKinsey’s 2026 five-country consumer sample, about one quarter reported using generative AI for shopping.

McKinsey & Company, 2026

Reported

28%

Gen Z using generative AI for shopping

Versus 16% among boomers in the same study—an important discovery-channel difference by cohort.

McKinsey & Company, 2026

Reported

34%

Gen Z citing social media in purchase decisions

Social remains a material conversion influence, not only a top-of-funnel awareness channel.

McKinsey & Company, 2026

Reported

−8%

Open-web traffic since 2023

Discovery is fragmenting across AI, social, marketplaces and owned channels, increasing the value of structured product and brand data.

McKinsey & Company, 2026

Reported

64%

Luxury buyers using AI — China

Share who used AI during their most recent luxury purchase in Bain’s April 2026 consumer research; US was 54% and France 27%.

Bain & Company / Comité Colbert, 2026

Reported

82%

Top-tier luxury clients using AI

AI use rises sharply with spending level: 82% among top-tier clients versus 28% among the lowest-spending segment.

Bain & Company / Comité Colbert, 2026

Reported

47%

In-store luxury buyers using AI before the boutique

Physical retail increasingly inherits a digital research journey; store teams, product information and inventory visibility should assume pre-visit AI discovery.

Bain & Company / Comité Colbert, 2026

Consumer base

The original behavioural register remains available beside the newer decision signals.

79%

Apparel bought in store rather than online

Online accounts for the remaining 21 per cent of apparel sales.

Reported Multiple public compilations, 2025

USD 162 / month

US household apparel spend

About USD 1,945 a year per household.

Reported Multiple public compilations, 2025

68%

Mass share of apparel revenue

Luxury is the smaller share and the faster-growing one.

Reported Multiple public compilations, 2025

USD 930–940 bn

Women's apparel

Publishers expect the segment to pass USD 1tn around 2027.

Reported Multiple public compilations, 2025

USD 367 bn

Secondhand apparel, 2029 outlook

Published as growing faster than the primary market.

Forecast Multiple public compilations, 2025

70%+

Luxury consumers who stopped buying and intend to return

Stated intent to return, not necessarily to the same brands.

Reported Bain & Company / Altagamma, 2026

Luxury discovery by market

AI is not diffusing evenly across countries or client value tiers.

Designer · Reported

−0.1% MoM

Brazil fabric, apparel & footwear — Apr 2026

Near-flat monthly category volume while total retail declined 1.5%; a useful directional read for Brazil that still requires brand or retailer sell-through data for assortment decisions.

Instituto Brasileiro de Geografia e Estatística (IBGE), 2026

Brand · Reported

64 / 54 / 27%

Luxury AI adoption — China / US / France

Bain’s luxury survey shows materially different AI adoption by market; product data, discovery strategy and AI visibility should be localized rather than globally uniform.

Bain & Company / Comité Colbert, 2026

Designer · Reported

−0.7% MoM

Australia clothing & footwear spend — Jun 2026

National household spending on clothing and footwear softened month over month, while Q2 volume was 0.5% higher quarter over quarter—useful evidence for distinguishing monthly noise from quarterly direction.

Australian Bureau of Statistics, 2026